Romantic dinner
- You
- Absent
- Competitor shown
- Example Restaurant A
- Evidence
- Example sources X, Y
- Selena recommendation
- Strengthen evidence for special-occasion dining.
FOR HOTELS, VILLAS, RESTAURANTS, SPAS & EXPERIENCE BUSINESSES
When guests ask AI where to stay, eat or book, do they find you — or your competitors?
Selena measures how your business appears in AI answers, shows which competitors are winning instead, which sources support those answers, and what you should improve next.
- ChatGPT
- Gemini
- Perplexity (API)
- Expanded AI
Monitoring subscriptions are in early access. Weekly recurring measurements and Telegram delivery are not yet activated. Perplexity is measured through its API, not as a visitor sees it; Google Maps / Local Visibility is not included yet. No card required to check readiness.
START HERE
Check if AI can find and understand your website — free.
Before measuring who AI recommends, check whether AI systems can access and understand your website in the first place.
- Crawler access and indexability
- Sitemap and canonical signals
- Entity/business clarity and structured information
- Citability and major technical blockers
Public Readiness is not an AI visibility measurement. It does not tell you where you rank, who appears instead or which competitors AI recommends. That starts with Visibility Snapshot.
Check AI readiness — free
No card required.
COMPETITIVE INTELLIGENCE
See who is winning the guests you want.
Selena doesn't only track your business. It tracks the businesses appearing instead of you across the guest intents that matter.
- Your business
- Where you appear — and where you disappear.
- Competitors
- Which businesses are being recommended instead.
- Sources
- Which citations and third-party sources support those answers.
- Patterns
- Which competitors repeatedly win particular guest intents across measured AI systems — only when comparable observations support a pattern.
- Recommendations
- What Selena recommends improving next based on the observed evidence.
Illustrative demo · fictional businesses and values · not client results
Family villa
- You
- Visible
- Competitor shown
- Example Villa B
- Evidence
- Example sources X, Z
- Selena recommendation
- Clarify verified family capacity and amenities.
Couples spa
- You
- Visible / lower
- Competitor shown
- Example Spa C
- Evidence
- Example sources Y, Z
- Selena recommendation
- Resolve inconsistent treatment information.
| Guest intent | You | Competitor shown | Evidence | Selena recommendation |
|---|---|---|---|---|
| Romantic dinner | Absent | Example Restaurant A | Example sources X, Y | Strengthen evidence for special-occasion dining. |
| Family villa | Visible | Example Villa B | Example sources X, Z | Clarify verified family capacity and amenities. |
| Couples spa | Visible / lower | Example Spa C | Example sources Y, Z | Resolve inconsistent treatment information. |
Separate fictional scenarios, not one business competing across unrelated categories. This single-cycle demo establishes no recurring pattern or change. Recommendations are evidence-based suggestions, not proof of why a competitor wins or a promise of improvement. Verified before/after outcomes require comparable rechecks.
FOUR WAYS TO GO FURTHER
From insight to action.
Choose how far you want Selena to go.
- 1
SEE
$49/month
MEASURE + COMPARE + RECOMMEND
See what guests see, who appears instead and what Selena automatically recommends next.
- 2
SEE THE WHOLE MARKET
$79/month
EXPANDED AI → COMPARE + RECOMMEND
See the broader AI competitive landscape and expanded recommendations. Google Maps / Local Visibility is not included yet.
- 3
UNDERSTAND WHY
$399 one-time
INVESTIGATE + VERIFY + PRIORITIZE
A human analyst investigates the actual competitors, challenges automatic recommendations and builds the final Action Plan with the owner / GM.
- 4
DO IT
$2,490 · 90 days
EXECUTE + MONITOR + VERIFY
Selena executes the agreed part of the plan, keeps measuring, rechecks and adjusts.
MEASURE → COMPARE → RECOMMEND → INVESTIGATE → DECIDE → EXECUTE → RECHECK
PLANS
One discovery landscape. Choose your coverage.
One landscape, two levels of coverage. Recurring subscriptions and weekly delivery are not yet activated. Competitors, sources and automatic recommendations are included in Visibility Snapshot. They are not reserved for the higher-priced Audit.
1
Early access · recurring not yet live
Visibility Snapshot
$49/month
MEASURE + COMPARE + RECOMMEND
See what guests see — and what to do next.
Systems
ChatGPT · Gemini (Visitor View) · Perplexity (API)
Scope
Up to 25 guest-intent questions · one language · one repeat per measurement
- Answers and mentions; positions where applicable
- Businesses shown instead of you and discovered competitors
- Citations and sources supporting the measured answers
- Automatic recommendations included — what deserves attention next
- Report history; comparable movement when recurring mode is active
- Weekly Telegram and authenticated reports after delivery activation
2
Recommended for hospitality · early access
Full Discovery Landscape
$79/month
EXPANDED AI → COMPARE + RECOMMEND
See the whole competitive discovery landscape.
Systems
Visitor View: ChatGPT · Gemini. API / Model Landscape: Claude · DeepSeek · Qwen · Mistral · Grok · Perplexity.
Scope
Up to 25 questions across up to two languages; Visitor/API reported separately
- Competitors by guest intent: where you win, lose or are absent
- Expanded sources and cross-system competitor patterns
- Expanded recommendations included — opportunities to investigate or improve first
- API output is not the consumer experience; evidence classes are never blended
- Weekly Telegram and authenticated reports after delivery activation
3
One-time · manual booking
Verified Discovery & Competitive Audit
$399 one-time
INVESTIGATE + VERIFY + PRIORITIZE
Know why they win.
Systems
Selena baseline + human review of AI, Local, reviews and source evidence
Scope
3–5 real discovery competitors · 60-minute Strategy Session
- Manual competitor investigation and challenge of weak automatic recommendations
- Manual Google Ask Maps / Local AI investigation and other manual discovery checks where relevant
- Owner / GM / authorized decision-maker attends
- Final implementation-ready Action Plan within 3 business days after the session
- One comparable recheck, requested within 30 days
- Preparation, attendance and refund terms before booking
4
Application · agreed scope · manual approval
Managed Discovery Growth
$2,490 · 90 days
EXECUTE + MONITOR + VERIFY
Want us to implement the plan?
Systems
Full Discovery monitoring within the agreed production-capable scope
Scope
90 days · scope, cycles and provider cap agreed before work
- Approved Action Plan and agreed Selena-owned implementation
- Automated-surface monitoring, progress tracking and comparable rechecks
- Manual Ask Maps baseline → implementation → comparable manual recheck, only where agreed in scope; not weekly automated measurement
- Client workspace/history; weekly Telegram only after delivery activation
- Adjustment, second implementation iteration and final before/after review
- We do not guarantee rankings, recommendation rate, traffic, bookings or revenue
Google Maps / Local Visibility is not included in any plan yet: automated local measurement is not live. Manual Google Ask Maps / Local AI investigation belongs to the $399 Audit or an explicitly agreed Managed scope — never to the $49 or $79 subscriptions.
ORDER
How to start.
Three routes, one per plan above. Each is arranged manually: a message starts a conversation, not a measurement, a booking or a payment.
Visibility Snapshot and Full Discovery Landscape
Request monitoring early access
Visibility Snapshot — $49/month. Full Discovery Landscape — $79/month. Tell us your business, market and preferred plan. Recurring measurements and weekly Telegram are not yet activated; online payment is off. We will confirm available scope, renewal/cancellation terms and delivery before any order. This request starts no measurement and creates no subscription.
Verified Discovery & Competitive Audit
Before you book, three things to know
Verified Discovery & Competitive Audit · $399 one-time. Booking is arranged manually. Read the full terms before contacting Selena; sending a message does not reserve a session or take payment.
Managed Discovery Growth
Apply for Managed Discovery
$2,490 · 90 days. Share your business, priorities and implementation owner. We agree the Action Plan, Selena-owned work, monitoring/recheck cycles and provider cost cap before accepting the engagement. This is a manual application, not a self-service purchase.
The full terms for the Verified Discovery & Competitive Audit
- Preparation
- After booking you receive a short preparation form covering your website, Google Business Profile, languages, priority markets and the services that matter commercially. Submit it at least 48 hours before the session. Investigation cannot begin until the required information is complete.
- Attendance
- The owner, GM or another person authorized to approve changes should attend. If they cannot attend, reschedule instead.
- Rescheduling
- One free reschedule is available with at least 24 hours’ notice. A no-show forfeits the session. If the investigation has already been completed, you still receive the written preliminary analysis based on the evidence available.
- Delivery
- Final Action Plan within 3 business days after the completed session. One comparable verification measurement is included and may be requested within 30 days.
- Refunds
- The Audit is fully refundable before analyst investigation begins. Investigation begins when Selena accepts the completed preparation information and starts the analyst review. Once substantive analyst work has begun, the Audit is non-refundable, subject to mandatory applicable law.
Evidence, not mystery scores.
- Visitor View ≠ API View
- AI ≠ Maps
- Observation ≠ cause
- One cycle ≠ trend
- Recommendation ≠ verified outcome
- Unknown/unavailable is never silently converted to zero
Configuration Lock, Evidence Ledger, evidence IDs and methodology/version disclosure keep every comparable recheck tied to its original scope.
Explore the verification loop — illustrative workflow
The weekly report is a preview. Production recurring execution and Telegram delivery remain gated.
Preview workflow only. Weekly recurring measurements and Telegram production delivery are not activated.
Verification loop
A report is not the end of a cycle. A verified outcome is.
The illustrative workflow follows seven stages; weekly production delivery remains gated. Nothing skips a stage: a recommendation without evidence IDs is not published, an action without an owner is not tracked, and an outcome is only called verified after a comparable recheck.
- 1
Measure
How AI answers your guests' questions today
- 2
Evidence
Every AI answer kept with its date and source
- 3
Recommendation
What to fix, in what order, and why
- 4
Assigned action
Every action has an owner and a priority
- 5
Recheck
The next measurement under the same conditions
- 6
Verified outcome
Before and after side by side: changed or not
- new
- still open
- needs recheck
- verified
- closed
- 7
Weekly Telegram report
A short weekly digest with a link to the workspace
How each stage works and the rules it keeps
1. Measure
A locked question set, systems and repeats, run under an immutable configuration lock.
The lock is fixed before the first provider call and never edited afterwards.
2. Evidence
Raw answers, captures and findings, each with an evidence ID, capture time and source.
Raw evidence is stored before anything is interpreted; hashes and versions stay with it.
3. Recommendation
A grounded action: problem, impact, priority and the evidence IDs it rests on.
A recommendation without evidence IDs, or one that fails the grounding check, is not published.
4. Assigned action
An owner, a priority and a verification plan agreed before the next cycle.
The same finding is never re-issued week after week; the open action carries over instead.
5. Recheck
The next comparable cycle: same lock, same systems, same repeats, a new immutable cycle.
An old cycle is never rerun or overwritten; the recheck references its baseline.
6. Verified outcome
Before and after, side by side, with the status NEW, STILL_OPEN, NEEDS_RECHECK, VERIFIED or CLOSED.
Verified means the change was observed in a comparable cycle. It does not claim the action caused it.
7. Weekly Telegram report
A short digest to one verified recipient with a link into the workspace, after the report is saved there.
Telegram never starts a measurement. A failed delivery only resends a report that already exists.
The loop is the product. A single score can be argued with; a dated evidence trail, an owned action and a comparable recheck cannot.
Sample weekly report
What the digest shows for each action
Sample data · not a measurementThe rows below are illustrative. They show the shape of the weekly report: who owns the action, where it stands, which evidence it rests on, how it is rechecked, what changed, and whether the digest reached its recipient.
sampleLock v1 · 25 questions · 3 systems · 4 repeats · comparable
Baseline: cycle C1, 10 Aug 2026 (sample) · Recheck: cycle C2, 17 Aug 2026 (sample)
| Action | Owner | Status | Evidence IDs | Recheck method | Before | After |
|---|---|---|---|---|---|---|
Publish one canonical service description on the homepage and About page ACT-C1-01 | Client owner | Verified VERIFIED |
| Re-crawl of the same 3 pages, then the same 25 questions on the same 3 systems under Lock v1 in C2 | Description differed on 2 of 3 pages; brand named in 3 of 25 answers (C1) | One description on 3 of 3 pages; brand named in 6 of 25 answers (C2) |
State the booking inputs (dates, guests, contact) before the flow starts ACT-C1-02 | Client developer | Needs recheck NEEDS_RECHECK |
| Action-path check of the booking page in C3; the C2 crawl ran before the change was deployed | Action understandable: partial — required inputs not stated (C1) | Deployed 19 Aug; not yet observed in a cycle, so no outcome is claimed |
Publish a direct-answer FAQ page linked from the homepage ACT-C1-03 | Client owner | Still open STILL_OPEN |
| Same 25 questions under Lock v1 in C3; owned-page citations counted per system | 0 of 25 answers cite an owned page (C1) | Not started — carried over from W34, not re-issued as a new finding |
Remove the robots.txt rule that blocked /rooms/ for every crawler ACT-C1-04 | Client developer | Closed CLOSED |
| robots.txt fetched again and the 4 room pages re-crawled in C2 | /rooms/ disallowed; 0 of 4 room pages fetchable (C1) | Rule removed; 4 of 4 room pages fetched (C2). Verified in C2, closed in W35 |
Decide how to answer the two questions where a competitor is cited instead ACT-C2-05 | Client owner | New NEW |
| Same 2 questions under Lock v1 in C3, competitor citations counted per system | Competitor cited in 5 of 12 answers to these 2 questions (C2) | No recheck yet — created and assigned in C2, first recheck in C3 |
Digest delivery · W35
Retry scheduledOne verified recipient, private chat, bound by one-time link (sample)
Due Monday 09:00 project time; deadline due_at + 6 h
- #1 · Mon 09:00Failed — Telegram API timeout
- #2 · Mon 09:01Failed — Telegram API timeout
- #3 · Mon 09:06Scheduled — next retry in 30 min; report already readable in the workspace
No more than 5 send attempts in total. After the initial failed attempt, up to four retries are made: after 1 minute, 5 minutes, 30 minutes and 2 hours. Delivery stops after the fifth attempt. No attempt repeats a measurement. A 403 or missing chat unbinds the recipient and stops retries.
Verified means the same locked question set, systems and repeats observed the change in a later cycle. It does not prove the action caused the change, and it does not predict the next cycle.
FAQ
Frequently asked questions
Is this SEO?
It overlaps with SEO, but Selena measures discovery in named AI systems, their competitors and sources. Public Readiness checks website accessibility and clarity; it does not measure recommendations.
Can Selena guarantee ChatGPT or Google rankings?
No. Selena does not guarantee rankings, recommendation rate, traffic, bookings or revenue. A comparable recheck records what changed without inventing causality.
Why do you separate Visitor View and API View?
A consumer assistant and a model API are different evidence classes. API output is not identical to the guest’s consumer experience; they are never blended into one universal score.
Which AI systems do you monitor?
Visibility Snapshot measures ChatGPT and Gemini as a visitor sees them, and Perplexity through its API. Full Discovery adds Claude, DeepSeek, Qwen, Mistral and Grok to the same API / Model Landscape, kept separate from Visitor View. Recurring subscriptions are in early access.
Does $79 include Local Discovery?
Not yet. Automated Google Maps / Local Visibility measurement is not live, so no plan includes it today. Manual Google Ask Maps / Local AI investigation is not part of the $79 subscription either; it belongs to the $399 human-led Audit where relevant, or to an explicitly agreed Managed scope.
What happens during the $399 session?
The 60-minute Strategy Session brings the owner, GM or authorized decision-maker together with the analyst to validate the preliminary diagnosis, review 3–5 discovery competitors and agree commercial priorities before the final Action Plan.
Can my team implement the Action Plan without Selena?
Yes. You own the plan. Choose your team, another partner or Selena for the implementation; there is no obligation to buy Managed Discovery Growth.
What does “verified” mean?
A claim is supported by reviewable evidence and its disclosed scope. Evidence IDs, the Evidence Ledger, methodology/version disclosure and Configuration Lock make rechecks comparable. A recommendation is not a verified outcome.
What happens if a measurement surface is unavailable?
It is marked unavailable or UNKNOWN, with the coverage disclosed. Missing evidence is never silently recorded as zero visibility.
Turn AI discovery into real guests.
Choose a plan and start improving how your business appears in AI answers.
Prices in USD. Selena Systems LLC. Live online payments are off.
Built for hospitality and experience businesses.
- Hotels
- Villas & Resorts
- Restaurants & Cafés
- Spas & Wellness
- Beach Clubs
- Experiences